Hi, how can I help you?
💥 How can I exchange an article ?
Direct exchanges are unfortunately not possible at the moment. If you wish to replace a product with another, please return the product(s) and place a new order. Our return policy is the following:
We accept the return of your product(s) up to 30 days after they have been delivered. The return is possible if your products have never been opened or used, and are in their original packaging. Unfortunately, we cannot accept returns of items if they are used or opened, for sanitary reasons.
The return fees are at the customer's expense, we do not provide prepaid shipping labels.
Please follow these two instructions in order for us to process your return :
1. Fill out the following return form and add it to your return package
attach_file ✏️ USA Return Form (2).pdf 71.1KBclose
2. Inform us of your return by sending us the following information at [email protected] :
- order number
- return tracking link
We cannot process your return without this information!
The return address for your package is :
WILKES-BARRE:
Manucurist
c/o MasonHub
175 Logistics Drive
Suite 100
Hanover Township, PA 18706
Reference help content. Official policies describe the original store; this local site does not process real payments or shipments.