Hi, how can I help you?
😬 I have a problem with my lamp
Your lamp doesn't light up ? It flickers ? All our lamps are guaranteed for 3 years!
Please reach out via our contact form
To save time, please indicate the serial number(s) under the lamp.
If you have plugged your Slim 24W lamp into a power adapter (on the wall) and it does not turn on, try plugging it into a USB port! Some power adapters may not be compatible with our lamp, which requires a 5V/2A input.
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