Hi, how can I help you?
Offers, Referrals, loyalty
❣️ I didn’t get any loyalty points even though I left a product review. Why?
Possible reasons include:Points are only awarded for orders placed after creating your account.Orders placed before account creation don’t qualify.If your account was created before ordering, points are credited once your order has been processed (shipped…
❓Can I collect points for orders placed before I created my account?
Loyalty points start accumulating from the moment you create your account.This means that any orders placed before registering won’t be eligible.But the good news is: from the moment you sign up, every purchase will count…
🌟 How to earn loyalty points?
Our loyalty program allows you to earn points in various ways. You can find all the information on our Green Addict page.Did you leave a review?We offer 10 points for each review left.Did you leave…
🎁 How can I claim my welcome gift?
Once you create an account and become a Green Addict member, you’ll get an email with a promo code.This code lets you add one of the following products for free:Corrector PenGreen oilS.O.S Nail Mask👉 To…
🎂How can I get my birthday gift/code?
Birthday gifts are reserved for members who have reached Colorful or Glittery status in our loyalty program.You must have entered your date of birth at least 30 days before your birthday.Go to your Manucurist account under…
👑 What are the benefits of the Green Addict loyalty program or creating a Manucurist account?
Creating an account is the first step toward our loyalty program, and you'll be automatically enrolled in Green Addict!Benefits include:1 point per € spent, convertible to promo codesA birthday gift (if your birthdate is entered…
👯♀️ How does the referral program work
20$ for you, 20$ for your friend!Give your loved ones the gift of a responsible beauty routine… and enjoy the rewards together!How does it work:Are you the referrer? Log in to your account,Go to the…
💎 How do I use my promo code? Can I combine multiple codes?
Once your cart is ready, proceed to the checkout stage (right after entering your shipping address).On the right side of the screen, you’ll see a “Promo code” field: simply enter your code and click “Apply.”Please…
💚I converted my loyalty points into a promo code. Can I cancel that and get the points back?
The promo code generated during conversion is valid for 1 month and visible under “Reward History” in your account.If you don’t plan to use the code, just contact customer service — we’ll disable it and…
💛My referral link doesn’t work. My referrer didn’t receive their REF code what’s wrong?
This might happen if the referred person (referee) didn’t complete their order or didn’t use the referral link/code.In that case, the referrer unfortunately won’t receive the reward.
💜 How to use my points and a promo code on the same order?
Unfortunately, our promo codes and loyalty points cannot be combined!
💰 Do you ever have promotions and special offers?
Yes, we have a number of special offers! When you sign up for our newsletter, you'll get 10% off your first order. Don't forget to regularly check your email for great surprises all year round! You can…
🔐 How can I reset the password for my Manucurist account?
It’s very simple!Go to Manucurist website Click the account icon at the top rightSelect “Forgot password?”Enter the email linked to your accountYou’ll receive an email to set a new password.If nothing comes after a few minutes, check…
🙋♀️ I didn’t receive my welcome gift / welcome code is that normal?
It’s possible the email landed in your spam folder, so be sure to check there.Also note: the welcome code is not sent if you had already placed an order before signing up.The email is only…
🛍 I forgot to use my discount code when placing my order, can I correct this after checkout ?
Once payment has been process, we unfortunately cannot take into account any discount code. Please keep it for a future purchase!